Peer Review History: Perspectives on Service Quality Dimensions and Customer Satisfaction in the Nigerian Banking Industry

Editor(s):

(1) Dr. Alfredo Jimenez Palmero, Kedge Business School, France.

(2) Dr. Kamarulzaman Ab. Aziz, Associate Professor, Multimedia University, Melaka, Malaysia.

Reviewers:

(1) Shyam R. Sihare, Gujarat University, India.

(2) Omaliko Emeka Leonard, Nnamdi Azikiwe University, Nigeria.

(3) Selvarasu A, Annamalai University, India.

Additional Reviewers:

 

Open Peer Review Policy: Click Here

Specific Comment:

Average Peer review marks at initial stage: 7.3/10
Average Peer review marks at publication stage: 9/10

Peer Review History:


Stage 1 | Original Manuscript | File 1 | NA


Stage 2 | Peer review report_1 (Shyam R. Sihare, India) | File 1 | NA


Stage 2 | Peer review report_2 (Omaliko Emeka Leonard, Nigeria) | File 1 | File 2


Stage 2 | Peer review report_3 (Selvarasu A, India) | File 1 | File 2


Stage 2 | Revised_MS_v1_and_Feedback_v1 | File 1 | File 2


Stage 3 | Comment_Editor_1_v1 | File 1 | NA


Stage 3 | Revised_MS_v2_and_Feedback_v2 | File 1 | NA


Stage 3 | Comment_Editor_2_v1 | File 1 | NA