Peer Review History: Service Quality and Customer Relationship Management on Customer Loyalty: The Mediating Role of Customer Satisfaction

Editor(s):

(1) Dr. Maria Ciurea, University of Petrosani, Romania.

Reviewers:

(1) Musramaini Mustapha, UiTM, Malaysia.

(2) Asma’ Rashidah Idris, Universiti Teknologi MARA, Malaysia.

(3) Vithya Leninkumar, Eastern University, Sri Lanka.

Additional Reviewers:

Additional Reviewers: (Comments received after deadline)

Open Peer Review Policy: Click Here

Specific Comment:

Average Peer review marks at initial stage: 8/10

Average Peer review marks at publication stage: 9/10

Peer Review History:


Stage 1 | Original Manuscript | File 1 | NA


Stage 2 | Peer Review Report_1 (Musramaini Mustapha, Malaysia) | File 1 | NA


Stage 2 | Peer Review Report_2 (Asma’ Rashidah Idris, Malaysia) | File 1 | NA


Stage 2 | Peer Review Report_3 (Vithya Leninkumar, Sri Lanka) | File 1 | NA


Stage 2 | Revised_MS_v1_and_Feedback_v1 | File 1 | File 2


Stage 3 | Comment_Editor_1_v1 | File 1 | NA